Privacy Policy

CSB Incorporated dba Insurance Brokers of Arizona®®

Last updated: June 23, 2026

1. Introduction

CSB Incorporated dba Insurance Brokers of Arizona®® (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, request a quote, or communicate with us by phone, email, or text message (SMS).

2. Information We Collect

We may collect the following types of information:

Contact information, such as your name, mailing address, email address, and phone number
Insurance information, such as details about your vehicle, home, business, or existing coverage needed to provide a quote
Communication records, including messages, calls, and texts you send to or receive from us
Website usage data, such as pages visited and general analytics, collected automatically through cookies or similar technologies

3. How We Use Your Information

We use the information we collect to:

Prepare and provide insurance quotes
Service existing policies, including renewals, endorsements, and claims support
Communicate with you by phone, email, text message (SMS), and ringless voicemail (RVM) regarding your quotes, policies, and service requests
Respond to your questions and customer service inquiries
Improve our website and services
Comply with legal and regulatory requirements

4. SMS / Text Messaging & Mobile Information

If you provide your mobile phone number and opt in to receive text messages, we use that number solely to send you messages related to your quotes, policy renewals, document requests, payment links, and customer service communications, as described in our Terms and Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing of your mobile opt-in information with subcontractors used to deliver SMS or RVM messages (such as our text messaging platform provider) is permitted for the sole purpose of facilitating that delivery, and those parties are not authorized to use your information for any other purpose.

All other categories of information described in this Privacy Policy may be shared as outlined in Section 5 below; this exception applies specifically and only to mobile opt-in data collected for SMS/RVM messaging.

You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or call us at 480-812-1998.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. How We Share Your Information

We may share your information with:

Insurance carriers and underwriters, in order to obtain quotes and bind or service your policy
Service providers who help us operate our business, such as our CRM, texting, and IT service providers, who are contractually limited in how they may use your information
Affiliated companies under the Alkeme Holdings umbrella, for business operations purposes
Government or regulatory authorities, when required by law or to protect our legal rights

We do not sell your personal information.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use our site and to improve your browsing experience. You can control cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may:

Opt out of text messages at any time by replying STOP
Request to review or update the personal information we hold about you by contacting us
Decline to provide certain information, though this may limit our ability to provide a quote or service your policy

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

CSB Incorporated dba Insurance Brokers of Arizona®®

Phone: 480-812-1998

Website: www.IBOAZ.com

Google Rating

4.9

Insurance Brokers of Arizona®

4.9

Wayne Walco

22:53 01 Nov 17

Insurance Brokers of Arizona® has been fantastic to work with! Their customer service and attention to detail is what separates them from the rest. They made switching my vehicle and motorcycle policy effortless. No lag in insurance, no over payments and most importantly saved me a significant amount of money. Lisa has been great to work with and in my opinion the BEST! Thank you

Marissa Taryle

05:39 31 Oct 17

Amy made Auto insurance shopping so easy!! I wish I would've found her sooner. I called her today and she provided me with a better rate than what I was paying and with better coverage within a couple hours. I made the switch same day and I only had to spend about 15 minutes total! They definitely have my recommendation 🙂

Janice Adams

15:34 19 Oct 17

Cameron & Jessica followed up with a return call right away to get my application started. Being in the insurance business for over 20 years myself before retiring I am very impressed with their approach to business & taking care of clients in a timely manner! Very kind& caring. I now understand that I am in the good hands of Cameron Brown and Insurance brokers of Arizona ; if you're looking for insurance look no further call Cameron Brown !

Steve Baldwin

17:15 05 Jan 18

I'm an agent in Missouri and met Cameron through a Facebook group. This guy will listen and respond to your needs. Super nice guy!

Mary Dower

04:06 22 Sep 17

Researching and shopping for insurance is never an easy task, but working with Amy at Insurance Brokers was stress free. She was able to find me the best rate, saved me money, and I have better coverage then with my former insurance carrier. She is able to do the leg work for you and offer you the best rate in the industry to meet your needs.

Joseph Pinter

22:40 18 Apr 18

Was shopping insurance carrier after 30+ yrs & saw Insurance Brokers of AZ reviews & decided to call them. Good Move!! Amy was fantastic, personable & knowledgeable. Rates were very competitive, actually saved a significant amount over current insurer. Amy offered a number of options I didn't know were available. I would highly recommend that you give them a call if considering a change.

Kevin Villarino

18:43 27 Apr 18

Insurance Brokers of Arizona® is the BEST! They found me my motorcycle insurance which was hundreds lower than what others found! Renee Hollaway is so wonderful. She's helped me out many times. Quick to reply to address any of my needs. Thanks for all that you do! I appreciate you guys.

Bill Suttell

19:43 31 Jan 18

Amy did a great job getting me an umbrella policy for a reasonable price. I had attempted to get quotes from several other agencies but I guess because I own properties in several states it was too difficult for them. Amy was able to save me well over a thousand dollars and provide the coverage I needed. She was easy to work with and responsive to all my questions. I would recommend her.

Chris Vogt

23:05 06 Apr 18

They found us a great rate for Car and Renter's Insurance. We told them what we needed and they were quick to find us a quote. I would highly recommend using them and we will refer them to anyone we know who is looking for a broker.

Randy McMicheal

02:23 16 Mar 18

Amy was great, my wife and I needed insurance as the last company we were with increased our rates by almost $700.00. She shopped around and did all the leg work and presented us with the best offer. I could not be more pleased with the customer service and responsiveness. I would highly recommend Insurance Brokers of Arizona®.

Carrie Mason

18:34 22 Mar 18

I was in search of a new insurance company and spoke to Amy Stover with Insurance Brokers Of America. She was an incredible help and found an amazing policy for me that lowered my rate significantly! I cannot thank her or this company enough for helping me out! Highly recommend them to anyone looking for Insurance help! Keep up the great work!

Andrea Welter

20:11 24 May 18

My insurance broker, Michael Hall, was extremely helpful! He even communicated directly with my old insurance agent to handle everything while I was working. Majorly impressed!

Charles Lovett

20:24 14 Jun 18

Michael Hall has been wonderful to work with, he was able to find us an insurance company that offers great rate with similar coverage. In the past I had to call several companies to get quotes which was time consuming and confusing. Working with Michael it was very easy and eliminates all the phone calls. Thank you.

Larry Goertzen

19:02 21 Jun 18

I was very impressed with the ease of obtaining a quote for a combined auto, home and umbrella coverage. My contact with Amy Stover was professional, concise and the policy was executed within a few days.

T roe

00:45 26 Jun 18

Excellent service. Amy was nothing but helpful and gave the personal touch to make sure I got the best rate possible even after hours.

Megan Chelius

18:21 29 Jun 18

I had a great experience with this company finding quick coverage. Michael was extremely helpful, in two short phone calls I had the coverage I needed and was insured same day. Thank you!

Justin

20:38 29 Jun 18

Michael was awesome, literally saved me hundreds of dollars a month on car insurance. Very quick to respond and incredibly helpful. I wish I called him months ago! I feel like a fool for putting up with my old insurance company for so long.

Michael Cawthon

12:56 26 Jun 18

Amy Stover was outstanding and helped me find a solution. She helped me with a very difficult situation after Costco Ameriprise suddenly chose not to renew my homeowners after I spent the past 15 years loyal to them. I'm glad that I was referred to Amy and appreciated her attention to details.

Michael Larkin

19:30 09 Jul 18

Can't complain about these guys so far. I have business liability and vehicle insurance through them and signup was a breeze. Nicole was readily available to answer any questions. No claims yet (knock on wood) but will update review if/when I make one.

Amanda Walton

20:11 09 Jul 18

I called insurance brokers of AZ for my insurance needs. I have special circumstances and thought it would be a hassle to find affordable insurance. They told me they would get back to me with insurance options. I received a phone call and e-mail from Michael in about an hour. The process was pain-free and affordable. I would definitely recommend them to someone else. Don't waste your time shopping around, let them do the work for you and I bet you'll end up paying less.

Traci Batten

19:03 13 Jul 18

Michael is very knowledgeable and gave me quotes quickly. The rates were spectacular! I highly encourage anyone pricing insurance to give them a call.

David Bolla

16:02 14 Jul 18

Insurance brokers of Arizona already handled our home insurance. When we were looking for auto insurance we called them up. Renee and Amy were beyond helpful. When you call in you get a person right away and not a robot. Best of all they saved us money! I would highly recommend them.

Jennifer Vance

23:38 30 Jul 18

Amy Stover did a great job getting our Mexican car insurance for our vacation to Rocky Point on short notice. She gathered all the info and had it back to me in less than 30 minutes. She is the best!! I would highly recommend her for your insurance needs!!

Danita Wilson

20:49 06 Aug 18

Amy Stover was awesome! Really quick with the quotes and getting me the best deal out there. Would definitely recommend to friends and family.

Rob Lyle

15:16 10 Aug 18

Amy was fantastic and saved us a bunch of money... I highly recommend her. Her customer service skills are second to none. She took the time to understand our specific needs and delivered great value... Thank you Amy!

Donna Shelor

23:35 17 Aug 18

I worked with Amy and she was awesome. She got me a great rate for my car insurance. Much much better then the company I had. I am on a fixed income and every dollar saved means a lot to me.

paul collier

01:51 22 Aug 18

I moved to Arizona from Chicago. Wasn't sure which way to go withauto insurance. I found Insurance brokers of Arizona on the internet. Within 90 minutes Michael had me hooked up with a very good deal .What a relief. within 10 minutes of accepting the deal I had all the proper documents and am very legal in Arizona. Thanks

Adrian K

00:52 30 Aug 18

I was referred to IBOA by a close friend of ours. Just like my friend, I hated the time it took to having to shop around and get quotes for auto insurance. I spoke with Michael H. for roughly 15 minutes and he was insightful and provided great customer service. Within 1 hour he provided me multiple quotes ranging from good to best. Absolutely fantastic experience and can't wait to call them up to get me a setup with home insurance. Thank you again for all you folks do! You gave me the best gift of all, my time back!

Lindsay Kitchens

22:29 05 Sep 18

I worked directly with Amy Stover and she was more helpful than I could've ever expected! She blew me away with her timely responses and ability to save me almost $100 on auto/home insurance. I still cannot believe how simple this process was and how much peace of mind I was offered throughout.

Linda Cotton

23:44 12 Sep 18

I recently moved to AZ from NY. In order to get a new license and AZ plates for my car, I contacted Insurance Brokers of Arizona® to get me the best price for auto and homeowners insurance. In less than 24 hours, I got GREAT coverage for both! I spoke to Michael, who was very professional and friendly! He answered all of my questions, and got the necessary paperwork to me quickly. This was a very positive experience and I highly recommend using this company to everyone!

Jody Bowen

05:04 26 Sep 18

It feels great to use a Broker again, for all of our Insurance needs. Super professional from the first intake call, to working with the agent, Michael. Plus a quick turnaround on the quotes. I had numerous questions they spent the time answering before moving forward. They also got us more coverage and additional policies to further protect our family. Icing on the cake...saving us well over a $100/month. Great service, great rates...looking forward to continued service.

Erin Webb

00:17 27 Sep 18

Amy was awesome! She helped me get a great rate on my car insurance. Very fast and easy! Highly recommend her.

Katelin McAughty

20:54 03 Oct 18

I called in for a quote and their team was so thoughtful and curious. I was unsure of what I needed to be honest. I had never really paid attention to my insurance. Turns out I had been under-insured for quite a while. They were kind enough to let me know one of their coworkers had an emergency and the other was on vacation, so there was a 2-3 day turn around, which kinda impressed me considering it was a single licensed agent at the time doing all the quotes. My policy is set up to go and I feel safe knowing they're our broker. 100% recommend to everyone. Extremely dedicated and professional!!!

Will Farrell-Green

16:02 10 Oct 18

Superb service all round. We have been working with both Cameron and Amy, and they're terrific. Extremely responsive and have helped us tremendously in negotiating insurance for our first home purchase. High recommended.

Barbara B.

01:50 27 Oct 18

Amy Stover exceeded all my expectations in finding me new auto and home policies. She prepared both quotes the same day and found policies that carried more coverage and were less expensive than what I currently had. I highly recommend Amy!

David Warren

03:15 01 Dec 18

Amy helped us get the insurance we needed at a good price. We needed it in a hurry and she took care of everything very quickly. Very knowledgeable with great customer service. Would highly recommend!

Carmen Racciatti

22:14 07 Dec 18

Amy did a superb job in handling our insurance needs. She was helpful, knowledgeable and responsive. Best experience we’ve had with getting insurance.

Brady Fipp

00:52 12 Dec 18

Amy was a tremendous help and at a timely manner as well. Very great conversation as well. A good mid-western attitude and it made me feel at home for me being from the Chicagoland area. I really would recommend any1 to visit her or to talk with her to get things done as fast as I had my insurance done. Thank You Amy. I really do appreciate what you have done for me. From the heart. Brady F.

Melissa Araque

21:14 21 Dec 18

Michael helped me find a better deal for my auto/renter's insurance. He was attentive and responded to all my questions in a matter of minutes. Very happy and saved a lot!

Michael Rae

22:37 03 Jan 19

Amy did an excellent job of taking care of our insurance needs on our vehicles and homes. Everything was done professionally and quickly. She also saved us a bunch of money. I can confidently recommend that she will do the same for you.

Glen Galatan

23:53 03 Jan 19

Very professional. They found a lot of mistakes that a major insurance carrier I was using made... really could have been bad if I had a big claim. Very nice people. I'd recommend them, proves there re some nice people from Chicago 😉

Desz Wilson

16:18 04 Jan 19

Michael was a pleasure to work with. He was very knowledgeable and freely offered advice I needed. I truly felt like he was looking out for my best interest. The whole process was simple. I'm so glad I found Insurance Brokers that I've been referring a lot of friends and contacts to them.

Kimberly Geambasu

19:57 22 Jan 19

Nicole helped me out when I had no idea what I was doing when starting up my business and needed insurance. I really enjoyed working with this company. Nicole was great to work with and really kind!

Lori Guse

21:55 23 Jan 19

Nicole is amazing to work with! We purchase and resell homes monthly and she has made the process so easy and streamlined. She found us the best prices and has saved us money on all of our insurance needs. I would highly recommend Insurance Brokers of Arizona®!

Catherine C

16:46 08 Feb 19

These guys are amazing! I had the delight of working with Carl, who saved me literally $1,000+ in my home owner insurance of equal coverage to my prior (awful) carrier. He also helped get coverage on a particularly tricky house without batting an eye about how best to do it. I came to Insurance Brokers of Arizona® after getting either insane quotes or just outright bad service from other providers... and this experience was so, so easy with great service to boot. I won't consider going anywhere else, and they're getting my business for any other property (and auto) that we get now or in the future!

lindsay

18:27 15 Feb 19

Absolutely a pleasure to work with and great results. Had a situation with an additional driver with accidents and a ticket and turned to this company after my insurance doubled and couldn't find insurance anywhere else. Amy got me better insurance than what I had for less money. Just thinking of how much I overspent the last couple years makes me wish I would have called much sooner. Very pleased with the service and results, highly recommend.

Kaleb Cisneros

23:46 07 Mar 19

Awesome company to do business with, Carl Crook did a great job explaining my policy options from the top down. I was beyond surprised with the results. Best in class service from Insurance Brokers of Arizona®!

Mark Celentano

04:25 18 Mar 19

Amy Stover was wonderful to work with. She is very knowledgeable and was very thorough in explaining all our insurance options. Thank you for a great customer service experience! I highly recommend Amy!

Sabrina Stramecki

22:58 08 Apr 19

Amy Stover has worked with me from Day One when I made the move to Arizona from Michigan and has helped me understand all the ins and outs with transferring insurances. She was so understanding with getting me my Home Owner's Insurance and, in getting my auto insurance today, she was able to save me over $300 a year from the next competitive rate. I will be staying with Acuity and, hopefully, Amy will be my agent for many years to come!!

Ricardo

16:58 09 Apr 19

Terri has done an amazing job. She has found me the best price for my girlfriend and I. The ability to text them any questions makes everything so much easier and on the go. She’s also pretty cool! Been with them for almost a year and everything has been great.

Kelvin McKay

22:11 12 Apr 19

I would try this broker first. Michael was very helpful and extremely responsive when we changed insurance companies. All of our questions were answered both quickly and clearly, and best of all we saved a LOT of money. We now know we have the best rate and are very comfortable with our choice to use Insurance Brokers of Arizona®. Kudo's guys...!

Indy P

04:22 18 Apr 19

I have had services from several insurance companies since last 20 years. Insurance Broker of Arizona just exceeds my expectation thousand fold. Their awesome client satisfaction is not just unique but they have consistency and its a constant A+++ rating! Just to state one of my experiences and service i received last weekend from Amy Stover. My friend was shopping for a car over the weekend and I knew my friend will get one, but Insurance Broker of Arizona remains closed over weekend and I didn't want to go to insurance companies that stay open 24x7. So I discussed this challenge with Amy. She made herself available pretty much 8 hrs in the evening on Friday and entire day and evening Saturday, until my friend got the car and Amy found the right insurance. Amy is wonderful - she put client satisfaction over her personal life. You need to try them! They will find you the best rates in the industry! Cheers!

Ronald Smith

04:03 19 Apr 19

Amy was great to work with! She was courteous and helpful. Returned calls promptly and answered all my questions. Would definitely recommend!

Jeri Sessler

15:49 29 May 19

Terri Crumb is amazing to work with. She tirelessly fought for the best rates and provided incredible service to my husband and me. I really appreciate her efforts on our behalf. Thank you!

Dade S

00:45 01 Jun 19

I was at an absolute dead end with my situation. I spoke with Amy Stover and explained the chaos to her. She without hesitation said “no worries, I will figure it out”. She did exactly that! She not only got me covered and filed everything for me but got me an excellent rate and was able to get it done in a very speedy manner. She went above and beyond my expectations and will recommended anyone to work with insurance brokers of AZ and more importantly, ask for Amy!! Thanks Amy! MVP! MVP! MVP!

Shirley McCabe

21:12 14 Jun 19

I have never been more pleased. Insurance Brokers of Arizona® are always tending toward the best for a person's needs. I feel secure and assured that I am in the best coverage for my vehicle. The cost for coverage is the best feature with working through Insurance Brokers of Arizona®. Thank you for your pleasant reception each time walking into the door!

Hilmer Hintz

19:12 17 Jun 19

Insurance Brokers of Arizona® was very helpful in helping me to obtain the correct coverage. They provided options and helped to explain each option. The rates were very good and the paperwork as easy to complete as it was all online. This is a great company to work with

Fran Coleman

19:45 24 Jun 19

I called Insurance Brokers of Arizona® to shop for better rates for auto and homeowners insurance without having to call many different companies or give my personal information out online to multiple websites. I was thrilled to hear back from them quickly to find out that I could buy the same / better coverage at nearly half of what I am currently paying!! I signed up today and it was all quick and easy. My only regret is that I waited so long to call them.... I would certainly recommend this agency—so much quicker and easier to have them compare all the 40+ companies for you and come up with the best choice. ??

Kyle Smith

20:58 26 Jun 19

Emmylou is amazing to work with. I have used this company for insurance the last 6 years, and have nothing but positives to say. I have had one issue that required insurance help at my business, and these guys walked me through the best route to make sure I don’t waist any money.

Andres Rossini

16:23 01 Jul 19

I have use them for about 3 years now and they have been solid. I have insured my primary residence, rental properties, flips, all our cars, RV.... never had any issues. Amy and Renee are the agents I talked to the most and they are always very helpful. Highly recommended!

Gabriel Gamino Guerrero

18:16 12 Jul 19

Insurance Brokers of Arizona® has helped our organization obtain the best coverage possible at the lowest rate. Love working with all their staff especially, Emmylou who has always been extremely helpful. We've been with for years and that isn't going to change anytime soon. Would recommend to anyone.

John F

20:23 18 Jul 19

I recently needed to update my Insurance. This time I had the pleasure of working with Sheri Chatham. Sheri was extremely helpful and the most efficient yet. Very pleasant to talk to as well. Thanks again to Sheri and Insurance Brokers Of Arizona for the service you offer. Invaluable!!

Paul Munley

17:39 13 Aug 19

My name is Paul and I am the owner of The Clean Up Crew Junk Removal. Nicole assisted me in switching my Businesses General Liability Insurance after a bad experience with another agent. She was extremely helpful in answering all of the questions I had which made the process super smooth and stress free. It makes complete sense why this company has so many great reviews. Keep up the great work!

Andrew Fleming

18:52 13 Aug 19

These guys have always given us great customer service. I don't really have to think about anything since they contact me when they need anything from my end. Every time I call them about a question or an issue, they have been consistent for YEARS in being helpful and supportive!

Carol Pierce

19:55 14 Aug 19

My sister and I needed to purchase some insurance for a new travel trailer we purchased and in the process we wanted to get some quotes on our auto and homeowners insurance. Michael was so helpful and was very thorough in giving us the best quotes and pricing available that fit our needs. Michael was professional, timely in his response and thorough. Thanks Mike, look forward to a long working relationship.

Fresh Start

17:13 21 Aug 19

Good customer service and great prices! Look forward to working with them on a long-term basis. Love this company! They went out of their way to find the best rate possible for all our needs!

Kandei Ervin

22:20 27 Aug 19

Michael was amazing to deal with. He had me up and running within 30 min with the best rate! I will definitely continue doing business with this company!

John Sullivan

17:53 28 Aug 19

These guys really helped me out of a jam. Mike was fast and thorough. He actually ended up saving me money when I thought I was going to have to spend twice as much. Great job to Mike and the whole team. I’m a customer for life. John

Nikole Valimont

00:35 06 Sep 19

They're always my go to for car insurance. Its amazing how nice and helpful they are! Thanks to Terri Crumb for helping me out this time! She's amazing as well as everyone else that has helped me in the past.

Ashley L

20:29 03 Sep 19

I was having trouble getting insurance for my minor child who moved to Arizona and as I didn’t live there, if created a problem. I explained what was going on and Amy Stover helped reassure me it wouldn’t be a problem, she was knowledgeable, fast, friendly and got us taken care of. I would recommend working with her if you’re shopping for insurance!

Jonah Hall

17:45 18 Sep 19

Amy has been such a tremendous help. Was honest with me about my quote from the very start until I finally purchased. Highly recommend her for anybody who needs very affordable insurance.

Bryan Donlon

15:06 23 Sep 19

Incredibly easy! I saved almost $1k for the year versus my old insurance with Carl's help. I was nervous about shopping new insurance because I thought I would get constant spam and calls from companies when I searched for a quote. There was no pressure or aggressive sales strategy, just people helping you find the best insurance rate they can. I would recommend them to anyone.

Tina M

18:56 24 Sep 19

Our organization had an absolutely wonderful experience with the team at Insurance Brokers of Arizona®. Cameron and Nicole were extremely responsive to all of our questions and the turnaround time from beginning to end was amazing. We received a very competitive price for our needs and we look forward to our new partnership with IBOAZ.

Sarah Garcia

18:05 26 Sep 19

Super friendly and got me the best rates! I used two other insurance brokers and this one was by far the best. Any Stover helped me and she was super nice and helpful.

Molly Bower

17:05 17 Oct 19

Excellent care and concern for my security! Terri Crumb listened intently and truly cared about my needs.Her superior attentiveness to what was really in my and my families best interest was astounding! Anyone can come across as interested, it’s the follow up that really makes the difference! And boy did it, she has mastered following through and really making a difference, not only in my pocketbook, but moreso, in my faith in good old fashioned American values!Don’t buy security in your future without talking to her first!

teresa plontke

19:56 17 Oct 19

I recently within the last several months have taken insurance with Insurance Brokers of Arizona®. I worked with a sweet young lady named Terri. She was absolutely awesome to work with. This is the first time in my life that I purchased insurance and I wasn't stressed out about it. She made everything simple and explained everything to me, thankfully. The rates are awesome as she found me the best rate possible. I highly recommend Insurance Brokers of Arizona®. I also highly recommend Terri. ?

Tanya Weber

16:51 23 Oct 19

I am not going to lie, I have spent the last month stressing myself out so much about auto and renters insurance for my daughters who moved out recently that I can't sleep and I've lost weight. After a lot of back and forth with online quotes I connected with Amy yesterday. She helped me so quickly and efficiently and now I have everything on track. Thank you, Amy! I will definitely be calling you with any future insurance needs for me or my girls.

Pat Pierce

18:58 07 Nov 19

We are presently renovating a home and both Amy and Nicole have been working with me to provide quotes and explanations. Though I believe we are going to stay with our present company I could not have asked for better service. If you're looking for any type of insurance I'd definitely give IBofA an opportunity to try to earn your business. Don't think they'll disappoint.

Ellen Pickthall

23:54 03 Dec 19

I'm very pleased with the prompt and expert service I've received from Insurance brokers of AZ. I needed additional coverage today for an vehicle we bought recently and I had a policy in less than 2 hours. The service here is excellent!

Sean Sante

00:47 14 Dec 19

Insurance Broker of Arizona were instrumental in getting my small business up and running. Nicole was able to walk me through the process of commercial and small business insurance. She answered all of my questions promptly and efficiently. It was a pleasure doing business here and I look forward to using their services in the future.

Will Brooks

15:28 19 Dec 19

Spoke with Carl, really nice guy. He understood what I was looking for, didn’t try to sell me on anything other than what I needed, and got me a quote quickly. The whole process took about 15 minutes. Would recommend to anyone who is looking for insurance.

Shane Kelley

01:43 14 Jan 20

Nicole helped me get my small business insured. I had a lot of questions/requests and they tailor made a policy that worked for me, my pocket and my business. They went that extra mile for me and I will be happy to recommend them.

andrea burton

18:33 23 Jan 20

Took the legwork out of making calls everywhere, and saved me from having too many people call, text and email me relentlessly daily. I really appreciate the work Shawni did for me! Found what I needed and was so very nice the entire time. Very happy.

Sherri H

16:50 27 Jan 20

Working with IBOA was easy and convenient. My agent was professional, friendly and very helpful. I provided the requested information and got a quote with the coverage I wanted at a better rate!

Hannah Brown

01:05 08 Feb 20

Hands down the best! I have had other brokers and nobody has come close to the level of customer care and finding the best rates. I highly recommend them!! And Carl is awesome!

jennifer matoske

21:32 11 Feb 20

Nicole was knowledgeable and prompt in her response time. She did a good job of explaining things I did not understand. She displayed a level of professionalism that is very rare in the modern age. I also worked with Clara who was patient and kind in response to my many question. She always researched the answer and got back to me promptly.

Alanna Maguire

14:00 12 Feb 20

Great insurance brokers. Saved me $400 on my car insurance in Aug 2019 and $65 on my home insurance in Feb 2020. I have found them to be very response helpful. Carl Crook is the agent I dealt with most. I was in a bind with my car insurance as my previous agents did not pick up or respond to any of my messages regarding my car insurance renewal. Mr Crook went out of his way to secure me the best deal and in a very short amount of time. I would highly recommend Insurance Brokers of Arizona®.

Lisa Bader

15:32 16 Feb 20

I have been with Insurance Brokers since back when it was a one man show. They are always on top of it. I recently had to update my auto insurance and worked with Terri. She was outstanding. She has customer service down! I have also worked with Renee on several occasions and she is also great. Thanks ladies!

Erik Geisler

15:10 05 Mar 20

I have owned my business for over 20 years and have shopped my insurance for liability and autos a few times and no one has been able to beat the prices and coverage I had in place. A couple years ago I met Clint from Insurance Brokers of AZ and finally decided to have him quote all my company policies and WOW he was able to find that I was not covered for near enough that my company needed, increased my coverage and saved me money all at the same time. I learned a ton about the coverage and what I needed through this process. I highly recommend having Clint give you an insurance consultation to make sure you have the correct coverage if you've been in business for over a year. First class experience.

Erica Lau

02:43 13 Mar 20

We got the home insurance through Clara Kennedy from Insurance Brokers of Arizona®. Her services were excellent. Within a day, she had a quote for us. She explained the policy in detail and patience.

Martin Fisher

21:58 28 Feb 20

I'm a young adult and didn't completely understand how insurance worked, i was helped by a lady named Clara Kennedy and she assisted me with everything I needed to know and then some. Absolutely amazing interpersonal skills, I couldn't have been helped by anyone better. Thank you once again.

Tiffany Johnson

20:10 08 Apr 20

We Love calling our insurance agent now. In the past with other companies we've had terrible service. Insurance Brokers of Arizona® is easy to get a hold of, friendly to talk to, and all around amazing at what they do. They care about you their client and they always get you the information you need ASAP. Thank you Renee' for getting our new car added to our policy so fast. She was so kind and made sure the quote was accurate. Exceptional customer service!!!!

Ericka B

16:30 05 May 20

I always have the best experience with them. The customer service is great and they always find a better rate for car and home insurance. I recommend them to everyone!

joann patrick

03:40 18 Apr 20

Carl helped me through the whole process and was very patient with me and really helpful with any questions I had! He made sure I understood the policy I was signing up for and got me a great deal saving me a lot of money! Thank you!

Raymond Adams

00:07 15 May 20

Had a tough time finding anybody that could help insure a vacant property. Called Insurance Brokers of Arizona® and spoke with Clara. She was so kind and helpful! Pricing was consistent with other quotes I got. Service was exceptional.

Cami

23:56 15 May 20

Terri Crumb has gone above and beyond the call ofduty for both myself and my fiancée. She has put countless hours...no days into finding us the best rates, running both of our policies multiple ways and conducting follow up texts with us. Terri being in constant contact with me made the process less confusing and put me at ease due to the fact that any question that would arise would be handled by her immediately. I found Terri to be extremely trustworthy and honest. I would recommend IBOFAZ and Terri Crumb for all your insurance needs.

theren raufmann

19:24 20 May 20

Working Carl Crooks was such an easy and smooth process. He was always responsive and followed through with what ever he said he was going to do. This was the easiest process to get insurance I have ever had and they where able to find me the best rate out of everywhere I looked. If you need insurance I would highly recommend you purchase insurance through Insirance Brokers of Arizona.

Glenn Harper

19:42 19 May 20

Nicole and Shawni helped make the process of finding affordable commercial auto insurance simple. They were available to answer all questions and provided suggestions/clarification to help Affinity Bio Solutions understand exactly what meets our needs. Thank you both.

Matthew Burke

16:33 21 May 20

I was assisted by Clara, who was quick to respond, very professional, understanding and kind. She sent my quotes over quickly and helped me understand the parameters and terms of the quotes. I originally asked for quotes for a couple, but when I asked about single coverage, she was understanding and quick to follow up with what I needed without being rightfully annoyed with me. This company was very helpful and I would highly recommend their services.

EJ Braca

18:48 21 May 20

I’ve used insurance brokers of Arizona for 2 years now. They have consistently provided me with best in class service. My broker, Terri, always looks out for my best interest and finds the optimum rates. I couldn’t be happier with the service!

Chris Jumonville

22:53 03 Jun 20

These guys definitely found me the best deal on both auto and home owner's insurance. They were responsive, friendly, and very, very easy to deal with. So far I am very, very impressed!

darren lindholm

22:52 05 Jun 20

My insurance agent Terri Crumb is incredible! She does everything in her power to find me the best rate possible. She’s very patient and understanding when i ask questions. Definitely the best agent I’ve ever had, would 100% Recommend asking for her as your agent!

Frank Blackwell

19:51 05 Jun 20

Very patient in running all of the scenarios I requested. Very flexible and very friendly. Couldn't ask for a better experience. Oh... and they saved me a ton of money for much better coverage than I had. I would highly recommend Insurance brokers of AZ.

Kathy Hanson

18:14 15 Jun 20

Professional, knowledgeable, kind, I hope to have another chance to work with them in the future. It was a great experience working with Emmy. She is extremely knowledgeable and answered every general and specific question I had about insurance. I was quite anxious when I called, but felt I had the information I needed to make the right decision when I hung up. Thank you again!

Lee Smith

16:25 18 Jun 20

I recently moved to the area. Carl from Insurance Brokers of Arizona® made getting new auto insurance and renters' insurance a breeze! Thank you, Carl and thank you Insurance Brokers of Arizona®. I'll definitely be recommending your business and will be back when it is time for a homeowners' policy! Keep up the great work!

Lisa Kammerlocher

17:43 18 Jun 20

Jennifer has been so helpful to me. I have never had someone in the insurance industry look out for my best interests before. She alerted me that my Insurance company had not received a payment from the mortgage holder. She communicated with everyone to find out the status and make sure my insurance didn’t lapse. These are hectic times so getting a notice of cancellation was scary, but Jennifer was on it and made sure there was a good outcome. Thank you Jennifer!

Jenise Reyes

19:18 17 Jun 20

I am so thankful. Thanks to Clara for helping me save over 100 dollars a month for my car insurance with more coverage. I didnt feel pressured to switch but felt like she genuinely wanted to find me the best deal. Will definitely be telling my friends and family to call and maybe save themselves some money also.

Courtney Mckinney

16:56 29 Jun 20

Clara was excellent at getting me the cheapest coverage and was so nice and patient. Definitely recommend her, she will go through all details and make changes on quotes with no hassle. She was very professional. Thank you Clara. Courtney

Francisco Roman

22:56 17 Jun 20

I worked with Clara to get a policy quote. The process was very easy, she was well-prepared, and I was able to get a higher level of coverage while saving over $1,000 annually. The process is very transparent and Clara was extremely knowledgeable. I'm very happy I made the call!

Mary McChesney

17:18 01 Jul 20

Terri Crumb is my hero. She is extremely knowledgeable, professional, responsive and was able to answer all of my questions with ease. She turned a negative experience into a positive experience very quickly.Terri has great customer service and is an asset to the company.

Kristina Medina

16:09 07 Jul 20

I didn’t even have an appointment...I just walked into this place and they were so incredibly helpful. They got me the best price I’ve ever seen for my insurance. The man I spoke to was very honest and cared about what me and my wife needed for our cars and ourselves. I would recommend this place to anyone and everyone! Amazing.

Janet Payne

23:08 14 Jul 20

I’m from out of state & was helping my parents insure a home they purchased in Arizona. Sheri was amazing to work with & made the whole process so easy. We had several changes along the way & she was always very quick to respond. I highly recommend!

Holly Danley

01:09 17 Jul 20

Clara was my saving grace during all this chaos! Progressive doubled my insurance payment and Clara was able to find me a better plan with more benefits and at a third of the cost! I will be sending anyone who asks me straight to her!!! Thank you again Clara, you really made my life a lot less stressful and it was so easy to find the right coverage for me

Sterling M

17:03 20 Jul 20

Bought a car and needed insurance. Rather than calling around all day long I made one call to this business and they shopped all the carriers. Quick, painless and easy to work with. I worked with Clara and she was very nice, explained all the options and helped me get everything taken care of. Easy to do business with.

Cynthia Wagner

15:08 22 Jul 20

Sheri was extremely helpful and answered all my questions with back up documentation.. and in a very timely way. I appreciated her patience. I kept coming up with more questions and scenarios.. and she was great about it.

Jacob Arbizu

00:06 30 Jul 20

Super easy and fast car insurance broker. Instead of wasting time calling each individual car insurance company and getting your credit ran and re-ran to find the best price. Just Call these Brokers, I worked with Sheri, who was fabulous. Told her what I needed as far as coverage and she went out and within a few hours brought me back the cheapest and best coverage I was looking for. I would highly recommend.

Jason Bond

20:22 29 Jul 20

My wife and I just moved to AZ and we were shopping for insurance. We called and spoke with Clara who was amazing! She was very professional, meticulous and answered all of our questions. She found us great rates and within 15 minutes had us all set up.A++ If you are in the market for insurance give them a call, you will not be disappointed.

Bobba Ganosh

00:35 30 Jul 20

Clara was fantastic. Customer service on another level. Saved money, was not bombarded with phone calls or emails, and was very efficient. I really like her attention to details and making sure everything was 100%.

Marcus Johnson

22:28 03 Aug 20

Clara was so quick to not only assist me in finding a policy that fit for me, but all in editing my policy when I realized I invested in a few options that I did not need. Between her & Renee, I got all the information I needed for my new car very enthusiastically. Blessed!!

Karen Lee

22:25 06 Aug 20

Just got home owners and care insurance with Terri Crumb, she saved us $600. and got us the same or better insurance on all policies that we had with our previous insurance. Very knowledgeable and quick to respond to every question we had. So nice to know that she has our back.

Jana Ariola

16:00 13 Aug 20

Terri Crumb has excellent customer service.. She helped me understand my policy. The entire process went smoothly and now I have cheaper and better car insurance..

Juan Reyes

00:12 26 Aug 20

I called asking for help with something I had no experience with a person by the name of Clara was so respectful and sounded genuinely willing to give assistance. It made me comfortable and willing to engage with trust. I now have insurance and it was more pleasant of an experience I expected. I'd recommend them if you're looking for help to get insurance.

James Loose

20:49 25 Aug 20

Carl Crook was great. Answered all my questions and got me a great quote. Definitely recommend to friends and family.

Nana M

17:46 25 Aug 20

Great customer service. I spoke with Sheri and from the moment that she answered the phone I knew I was calling the right company. She was very polite, patient, puntual and she saved on my car insurance half of my monthly premium. Working with her was smooth and fast. I was impressed because is the first time that I worked with a broker. I'm glad I found this company. Thank you Sheri.

Lisa Irimata

00:40 27 Aug 20

Sheri was great! She fully understood my needs and got back to me in a prompt time. I had a particularly difficult case and she found me a great option within 24 hours. Will definitely be using Insurance Brokers of AZ again in the future!

Robert Savory

21:28 26 Aug 20

I have used Insurance Brokers of Arizona® for the past 8 years and they have never let me down. I use them for my personal and business insurance needs. Whenever I need them they are there to answer any questions I may have or find my family and I the best possible rates out there. I will never go anywhere else for my insurance needs.

True Light Gentle Spirit

18:42 30 Mar 20

Grateful for the professional expediency. In despair of losing insurance one minute, and full of glee the next due to Carl Crook. And yes, that is his real last name.

Mela Moloi

07:40 01 Sep 20

I was searching helplessly for weeks for car insurance before I stumbled upon these nice fellows. After two phone calls i had an affordable insurance quote.

Lui S

00:15 05 Sep 20

Clara helped me find car and home insurance with good value. She is professional, easy to communicate and responsive. I will definitely recommend Insurance Brokers of Arizona® to my friends!

courtney eudaily

20:16 10 Sep 20

Terri is the best broker ever! I had reached out to her about a question I had, and she responded within minutes. She makes sure that you are take care of and have everything you need. She values your and wants to make sure that your voice is heard, that you’re getting the best service and price possible. If only I could take her with me everywhere I go, so I can always have the best service. There’s no one like Terri!

D Mau

00:15 12 Sep 20

So very knowledgeable and helpful. I will always go through them for all my future insurance business needs

Wally Harvey

05:22 17 Sep 20

Very friendly and knowledgeable staff. They took my info and found a policy that was less expensive then my previous insurance company, thanks for a great and easy experience over the phone and email no need to go into the office.

Famous TV

17:16 17 Sep 20

Could not recommend this place enough! Sheri is super professional, personable, and responsive. Helped me get Mexipass (Insurance for trip to Mexico) for my car in no time and at a great price!!Thank you Sheri!

Robert Lashier

18:16 16 Sep 20

Recently I had to find a new insurance agency. I found Insurance Brokers of Arizona® with a high rating on YELP, so I gave them a call. Clara got my information and was back in touch with a detailed email and a phone call within about an hour. Not only did she explain my options, but she also educated me on things affecting my rates that no previous agent had ever addressed before. Clara was patient, personable, knowledgeable, and quick to move forward with each stage. Our conversation let me know that she and her team are looking out for my best interests, which gives me the peace of mind that comes from having concerned professionals in my corner.

Michelle McNeal

16:36 22 Sep 20

The ladies respond very quickly and get a great price for my vehicle and travel trailer! Easy to sign and pay by email makes it super convenient for me and my busy schedule!! Thank you again!!

Jodi Schnall

14:06 25 Sep 20

Great customer service, great rate on aquiring new auto insurance, all completed within 10 minutes. Highly recommend using !

Brandon Eisinger

19:50 23 Sep 20

Fantastic customer service! Spoke with very friendly staff and received quotes for auto, renters and umbrella insurance the same day. Willing to adjust policies to fit my needs. Extremely competitive rates, going to save me over one thousand dollars this year compared to prior policy. Highly recommend using Insurance Brokers for all Insurance needs!

Paige Clark

18:31 25 Sep 20

Amazing company! I have worked with several people here, and I have had a pleasant and great experience each and every time. Nicole was especially helpful when we were shopping for a new policy at a better premium. She was prompt and clear, communicating with us every step of the way. Highly recommend!

Gayaneh Amirkhanyan

01:10 29 Sep 20

I got a great service from Clara. She put together a quote in shortest time and everything was done very fast and quickly. Will definitely use their services in the future.

Sean McCarley

22:59 29 Sep 20

Sheri did an amazing job finding me the right insurance for the right price. She was quick, knowledgeable, and handled everything in a professional manner .I recommend Sheri not only for those reasons but also the fact that she was caring and willing to go over all the questions I had, I had a lot.If you can ask for Sheri

Brian Mihlfeith

21:53 30 Sep 20

Pretty much exactly how you'd like buying insurance to go....fast, easy, relatively painless and not horribly expense. Win, win, win.Fantastic service, super responsive. Can't recommend highly enough!

Dina Capriato-Poston

17:42 27 Aug 20

I'm so happy I reached out to Insurance Brokers of Arizona®. I found them originally on FB people kept leaving such good reviews and words about them, I wanted to get a quote on car ins/homeowners ins to possibly save some money! And I am now because they found great coverage for less with a different insurance company! So easy. So professional. So helpful. Sheri was awesome! If you want to try and save some money, reach out to them! ?

Sheryl Black

03:59 02 Dec 20

Maria Valero was great getting me home coverage quickly for a last minute purchase. Responsive and worked after hours to make sure my policy was active on date of purchase. Will definitely refer her to anyone needing similar service.

Alberto Encinas

17:48 02 Dec 20

Carl made it easy and to the point, no runarounds. That to me is very valuable as I am very busy. He knows his stuff. Give him a ring.

Stew Keene

21:33 16 Dec 20

My agent here is Carl Crook. It was a Wonderful experience signing up with him to cover "Everything". Me being a Professional Realtor and my wife being a seasoned Mortgage Lender It's always great to find other professionals to work with that know their business. Thank You Carl!!

Krista Ness Sevilla

15:11 18 Dec 20

I worked with Sheri and she made my search for auto insurance so simple. I couldn’t be more pleased with the awesome job she did and to top it off she was so kind a patient as well. Thank you so much!!!

Cindy Joles

17:32 19 Dec 20

We appreciate the attention Maria gave to us in finding the best insurance to meet our needs. Maria had suggestions on how we could save money, along with better coverages. She expressed attention to detail. Thank you Maria.

Jennifer Young

20:40 23 Dec 20

Sheri with Insurance Brokers of Arizona® responded to my call immediately. Within one day she provided me a quote and I was able to secure both auto and home insurance for half the cost I had been paying before. Exceptional customer service and a quality company to work with. I highly recommend Insurance Brokers of Arizona®!!

Brandon Haber

23:50 14 Jan 21

Insurance Brokers of Arizona® did a fantastic job of getting my home insured quickly. All my interactions with their team were professional and they were timely with all my requests. I'll definitely be using them for my other insurance needs.

lynn gold

22:25 22 Jan 21

A friend in the insurance business recommended this company and I'm very grateful as they are tops in their field.. They actually exceeded my expectations. My agent, Maria V.., was extremely knowledgeable and very helpful in meeting all my insurance needs. She was able to secure a policy for me with excellent benefits at a very reasonable price...i would recommend them highly and plan to do so. They are also a pleasure to do business with. Thanks, Maria. ,

Doug Gulleson

17:57 28 Jan 21

Our car enjoyed spending a week at "the resort" getting a small face lift - and now back as good as new! Thank you, Insurance Brokers of Arizona®, for being awesome!! You all made it - Simple! Easy! Professional! Personable! Painless! And quick! Thank you!!Cheers. Adelina and Doug Gulleson

Eric Bernaiche

22:10 03 Feb 21

Just started using IBOA and couldn't be happier. Nicole was quick to respond and made it very easy for me to complete the process of a new policy. Not to mention I saved a lot of $ on my commercial auto policy. Highly Recommend!

Kori Kenney

00:37 12 Feb 21

Clint, Nicole and Carl are awesome, great team! I have moved all my Insurance policies and my families over to Insurance Brokers of Arizona®. They not only saved me money but they got me more coverage as well. I highly recommend you give them a try.

Cheryl Naumann

17:56 12 Feb 21

I'm so grateful that Nicole helped me to find the very best commercial auto policy for my new vehicle. She was resourceful and really worked hard to find me the right fit for my needs, at an affordable price. I appreciate your help!

Justin

20:14 23 Feb 21

I sent an inquiry after hours Sunday on getting a new policy with my recent cross country move. Carl Crook reached out to me right away the next morning. Within 24 hours I had a new auto policy in hand with a great deal and cheaper insurance for my fiancé! Great customer service, kudos!

Angela Vuolo

20:12 26 Feb 21

I was in an accident that was not my fault, but my insurance decided that my car was not worth the money it would cost to fix it so they totaled my vehicle. Prior to this my vehicle was in excellent condition no problems and was a great car, needless to say this was very heartbreaking to me as I am a single mom on a fixed income living in this crazy world trying to make it. And when I reached out to Jennifer, two cancel my insurance and transfer it to my new vehicle, I was treated with empathy and I couldn’t have asked for a nicer person. The experience was seamless and I am very grateful for her as this whole experience has been terrible up until now. I am so grateful for her, I had To do was make one phone call to her and everything was taken care of in a matter of minutes! Thank you so much Jennifer!

Nick Alm

18:11 19 Mar 21

I shopped around at 3 different insurance agents and they helped me get a Clear Cover policy that was $500 less annually than the other quotes I got. Sheri was super nice and helpful. Another agent said to watch out that some insurance companies offer a super cheap initial offer but then raise prices down the line so I will keep my eye on that but overall very happy with my new policy

Patty Redden

15:19 02 Apr 21

Kari was excellent. She was able to provide a quote for a car I was going to go look at purchasing and quickly got me insured when I called for another car. The rate was even cheaper then my old carrier with a car that is 6 years newer with all the same coverage. Quick,easy, and very helpful!

mary margolis

19:16 11 Apr 21

I get the feeling that this is a family operated business although I know it is not. I really enjoy the fact that they know me by name and not just policy number and whatever has come up in my history of being their client has been handled professionally with accuracy and a heavy dose of warmth. They have obtained the best prices for me year after year. I have homeowners, auto, umbrella with them and so do other family members.

josh crowe

23:15 19 Apr 21

I just got to AZ a week ago and needed some affordable insurance. I've been with farmers for years and the AZ quote for farmers was more then my Cali rate. That's when I got online and found Cheri with Insurance Brokers of Arizona®. Cheri was prompt with finding a good quote for me and locked me in that day. I didn't expect a quote that exceptional and I definitely will be looking to Cheri for additional insurance coverage for my home. Thanks for making the experience carefree and thanks for putting my interests first.

Lauren Samuels

18:56 03 Jun 21

Kari was super easy to work with for both my homeowners and auto insurance and she got me great policies and rates for both! I have two little ones so getting info via text or email usually works best for me and she was totally accommodating. Kari was very friendly and personable and I would highly recommend working with her!

Chelsea Owen

06:21 03 Aug 21

Located Insurance Brokers online and was in contact with Maria shortly there after. She was amazing to work with, was able to get us insured at a much lower rate with home and auto than our previous insurance company. Maria was responsive and attentive, she got us our quote in less than 24 hours and we were signed up with a new company within a few days. It was quick easy and painless. We definitely recommend contacting Ins Brokers of AZ saved me a week of phone calls! Thanks Maria!

Rob Matthew

09:02 24 May 21

Wanted to give praise where praise is due! My experience dealing with Nicole at Insurance Brokers of Arizona® was a very pleasant experience! Kudos to her for her patience with me throughout the process. My wife runs a mobile petting zoo. Finding insurance for such an unusual business is not easy. Our previous policy through a different broker was more expensive and restrictive. Got a great policy without any aggravation! Thanks again Nicole!

marian martinez

05:59 16 Sep 21

Maria was awesome! She got me the best quote ever ! It did take a day to get a call back but I was looking around for good car quotes at other places but she found the best one! Would recommend 100%

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